How to Pick Up Your Holds from the Lockers
Step 1: When placing a hold—online, in the Minuteman App, or with a staff member—select Newton – Locker as your pickup location.
Step 2: Wait for an email or text notification that your items are ready. Items must be picked up within 7 days.
Step 3: Visit the lockers at the Homer Street entrance, available 24/7. Scan your library card barcode or enter the number using the keypad. The locker(s) will open automatically.
Step 4: Take all items and close the locker door.
Watch the video below for a step-by-step guide!
Additional Information
- Locker items must be picked up within 7 days—this cannot be extended.
- Once a hold is marked “In Transit” or “Ready for Pickup”, it cannot be moved from the lockers. However, we can cancel it and place a new hold for inside pickup (processing may take a few days).
- Not eligible for locker pickup:
- Library of Things
- Video Games
- Museum Passes
- Oversized items may not fit in lockers. If that happens, staff will move the pickup to inside the building and notify you by email.
Feedback
Have you given our new Lockers a try? We would love to hear what you think! Please complete this quick survey.
Questions? Call us at (617) 796-1360 or email us at newtonpublicservices@minlib.net